PART II: One Organization and Their Journey to Enhanced Employee Engagement
Last week we introduced a client case study of a 130-year-old oil and gas organization and their journey to enhancing employee engagement throughout the Finance and Accounting (F&A) organization. In the introductory blog we highlighted one key to more effective employee engagement was to CARE more! Clarity, Alignment, Resources and Enable. To change the current performance environment to better reflect the aspirational culture statements found displayed throughout the organization we had to establish greater clarity to an organizational purpose and align the entire F&A organization to that greater purpose.
This purpose allows people to move past “task-focused” activities to “purpose-driven” action and performance. It encourages everyone to no longer accept the status quo and to boldly challenge the future and transition from silo-ed functional teams to collaborative, connected, and highly engaged teams and individuals contributing to a common greater purpose. We have gained that clarity and alignment by creating employee-led engagement teams chartered to redefine the F&A performance environment and establishing ongoing clarity and alignment through education, connection, and relationship.
Greater employee engagement is already happening with these efforts, but this is only the foundation, the very first step. The key is sustaining and even enhancing this engagement long term. We now move to leverage the 'R' and the 'E' of CARE: Resources and Enablement. The organization is applying resources that develops every F&A leader and employee to “lead where they are”, to enable greater personal and team accountability, to lead change, not manage it, and, to empower personal and team performance. They are turning outdated performance management into the future of performance development. They do this with innovative training, coaching, reward and recognition, and engagement teams that create ongoing reinforcement activities introduced every month that ensure sustained engagement at every level. And they are rapidly moving from the task of compiling spreadsheets and the reporting of numbers to providing compelling insights from those numbers that make a positive and dynamic impact.
The organization is quickly becoming a model for gaining and sustaining employee engagement. You want better employee engagement? You better engage the employees and CARE more!
Cornerstone Learning is a performance and leadership consulting organization that has worked with clients all over the world. Our focus is working with individuals and organizations to create performance solutions that deliver top-tier results by inspiring, enabling, and developing employee-led, leader supported, and organization enabled performance. We are able to successfully deliver this through multiple products and services such as employee surveys, online training, performance assessments, and performance coaching. The goal at Cornerstone Learning is to assist our clients in enabling success by developing a dynamic and customized pathway to deliver role model organizational and personal performance.